Bachelor of Arts, Department of Sociology

HR Specialist

– Initiated the establishment and development of the HR department, setting up foundational systems and processes tailored
to organizational needs.
– Developed and implemented internal policies and procedures across departments in alignment with company goals and Egyptian labor law.
– Created and maintained job descriptions for all roles, clearly defining responsibilities and expectations to support productivity.
– Led full-cycle recruitment: job posting, CV screening, interviews, and hiring decisions.
– Prepared onboarding documents and conducted comprehensive orientation sessions for new hires.
– Managed attendance tracking via fingerprint data and prepared weekly attendance reports.
– Processed monthly payroll, including adjustments for absences, overtime, and other variables.
– Communicated payroll details and resolved employee concerns promptly.
– Conducted monthly performance evaluations and calculated incentive payouts based on results.
– Participated in internal investigations and coordinated issue resolution with department heads.
– Built and maintained an organized employee database with all legal and personal documents, in both digital and paper format.
– Generated regular HR reports, including turnover rate, staffing needs, new hires, and employee performance summaries.

Perssonnel Specialist

– Prepares employment contracts, ensuring that all necessary details and legal requirements are included, and ensures
that contracts are reviewed and signed by the appropriate parties.
– updates Google sheet with all the tasks that have been reviewed and prepared to be handed over to the government relations representatives to be completed in the competent offices.
– Create an electronic archive for each client and include an electronic copy of all papers and documents sent by the client before starting to finish them.
– follow up with the Government Relations Department in completing all the documents sent to them and receive all the papers and documents that have been completed from the Government Relations Department.
– inquire about all employees’ insurance status and ensure they are all insured.
– Paying insurance debts and emergency fund every month and social, health and cultural services fund every year.
Send Form 111 to the health insurance office after 3 months of insuring employees.

tele marketing

-Worked as Telemarketer for Vodafone cvm,
-Talked to the customers and told them about Vodafone systems and turn them from one to another

Professional human resource international workshop@ Egyptian Business School

Job Placement Training@EFE